Tell us what you need. Stuck mid-job, or still working out whether this fits how your crew works — it reaches the same place, and somebody who can actually change the thing.
A report that will not send, a photo with no location on it, a technician who cannot get in with their code. Tell us what the phone was doing at the time — offline, no signal, mid-upload — because that is usually the answer.
hello@fieldlog.usWhether it fits the way your crew already works, what happens to your evidence if you leave, or a crew over 20 — the largest published size. Say roughly how many people go out on jobs and we will tell you plainly if it is a fit.
hello@fieldlog.usYes, that is the same address twice, and there is no contact form. Support and sales are one inbox while we are this small — you get the person who can change the thing rather than a ticket number. And a form would need somewhere to send it; nothing here does yet, and a form that quietly goes nowhere is worse than an address.
Three pages that cover most of what arrives in that inbox. No sign-up to read any of them.
The thing your customer actually receives — stamped photos, notes and the sign-off line. Read it end to end before deciding.
What each size costs, who counts as a user, and what happens to your reports if you cancel. The long answers are all there.
How to stop, what it costs to stop, and exactly what stays readable afterwards. Written before anyone needed it.
The four things most people write in to ask, before they write in.
Free plan, one person, five filed reports a month. No card.
Everything switched on, whole crew included, still no card.
Paid sizes — $19, $39 and $75 a month, flat. Office staff free.
How long filed reports and photos stay readable. Free plans too.
Sizes count the people who take photos on jobs. On a paid plan, office staff who only read and send reports are included and never counted against your size. Free is one person — you.
Most questions answer themselves the first time a report lands in the office with the photos already in it.
No card to start · Works with no signal · Evidence kept forever