The output
This is what lands in your customer's inbox
Not a mockup. The real PDF, made by the same code that makes them for customers — your logo, your photos, the checklist answers, and timestamps you can stand behind.
The privacy line
What the customer sees, and what they don’t
They see
- Your company name and logo, not ours
- Every photo, with the time burned into the image
- The street address of the job
- What was checked, and what was found
- Who did the work, and when it was submitted
They never see
- GPS coordinates for your staff
- Anything about your other jobs or customers
- A login screen — the link just opens
Coordinates are left out of the customer copy by construction, not by a setting somebody has to remember. There is an internal version that includes them, labelled as internal, downloading under a different filename so the two cannot be confused.
That distinction matters more than it looks. This document exists to be forwarded — to a homeowner, a general contractor, an insurer. Printing where your technician was standing to within a few metres, on a page designed to travel, is a privacy problem rather than a feature.
Or skip the attachment
Send a link instead
The same report goes out as a web link that opens with no login and no app — the thing a customer will actually click on a phone. It is revocable, it expires, sharing is opt-in per report rather than a bulk action, and shared pages are never indexed by search engines: the URL is the only credential, so a crawled link would be a permanently leaked one.
Bring us a job you did last week
The fastest version of this conversation is you describing a real job, and us showing you the report it would have produced. Twenty minutes.